Shipping & Return
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Shipping & Returns
Shipping is now FREE on all domestic orders.
All orders are shipped within 3 business days from the time the payment and shipping information is received.
We use First Class, Priority or Ground Shipping Depending on the size and weight of the package.
The USPS have delayed packages beyond the estimated delivery date from time to time. If you are concerned about this issue, please contact us directly to purchase a more secure and reliable shipping option.
After the package is delivered to your door step, Xinh & Co. is not responsible to what happens to it from that point forward. If you would like to set up signature confirmation, you may do that yourself after you receive the tracking information.
International shipping cost is high. Please fill out the form below and we will get ack to you with the actual shipping cost calculated - No commitment is required.
If for any reason you change your mind about your purchase, domestic returns can be made up to 14 days after the date of purchase for a refund . Just send an email to firstname.lastname@example.org for return instructions. Customers are responsible for return shipping cost.
A 15% restocking fee will be deducted from order total on all qualified returns.
Products might show up differently on different screens, please contact us if you have any questions in regards to colors and sizes. We are here to help!
Items must be in the same condition as they were upon receipt.
All sale items are FINAL SALE.
If a fragile piece arrives damaged, please send a picture within 24 hours of receiving to email@example.com. We will either send you a new piece or refund your money, whichever is preferred.